It’s simple! You’ll need to be over 18 years old with a valid, verifiable mobile number, a valid ID, and a valid payment card in Saudi Arabia, the United Arab Emirates or Kuwait.** Tamara's availability may vary depending on the store you are shopping at.
When can I expect to receive my order if I choose to pay with Tamara?
You’ll receive your order on time, and make your payments according to your payment plan.If you have any questions or concerns regarding payments, please reach out to the Tamara Customer Care team for support.
What happens if I want to make a return / cancellation?
With Tamara, it’s hassle-free! Based on the store’s policies, request the return or cancellation from the store. Once the store informs us of your return or cancellation, your payment plan will be updated and the relevant amount will be refunded to your account. For more details, please visit Tamara help center.
Why was my order declined?
There are several potential reasons for rejection, including but not limited to the following:
Your card isn't activated or fit for e-commerce purchasing.
You have prior commitments to your bank/telecommunications company and/or are flagged by Simah/Al Etihad Credit Bureau (AECB)/Ci-Net.
You have overdue payments with Tamara.
Tamara's intricate risk system considers the value of your purchase too high.
The value of the items you're trying to buy exceeds the allowed purchase limit.
If none of the above reasons apply to you, please try again with a different card.
How do I pay with Tamara?
Just shop your favorite stores, and select Tamara as your payment method on the store’s checkout page!If you’re shopping in-store, simply inform the cashier that you’d like to pay with Tamara and follow the steps shared with you.
What happens when I miss a payment?
At Tabby, we strive to promote responsible spending habits by carefully evaluating every purchase before approval. We also send regular reminders to ensure you don't miss any payments. It is important to note that if we are unable to collect payment on the scheduled due date, you will not be able to make any further purchases through Tabby until the dues are paid.
In the case of overdue payments, a collection fee will be applicable for customers in the markets of UAE, Kuwait, Bahrain, and Qatar.
As for customers in KSA, starting 16 December 2023, there will be no more collection fees imposed on Tabby orders.
How do I make a payment?
The fastest and easiest way to make your payments and check your payment status online and through the Tabby app.
* UAE - Apple Pay, Visa, MasterCard * KSA - Apple Pay, Visa, MasterCard, MADA * Kuwait - Visa, MasterCard, KNET, Apple pay * Bahrain - Visa, MasterCard, Benefit * Qatar - Visa, MasterCard
Will I be auto-charged when my payment is due?
Yes, if you pay with a credit card (Visa / MasterCard / Mada).
I received an error when trying to make a payment. What should I do?
Here’s what we recommend you to try to make a successful payment: * Make sure that you have the latest version of Tabby’s app. * Make sure that you have sufficient funds. * Make sure that you entered all card information correctly. * Try again with another card or Apple Pay.
How do refunds work with Tabby?
Once you accept your customer's return, refunds with Tabby are easy with partial or full refunds. You can make a refund through the Tabby dashboard or automate refunds with our API documentation.
When will the customer be refunded after we registered a return?
After you register the return, your customer will be able to see the refunded amount back in the original card they used for purchase. This usually takes between 14-21 working days depending on the customer’s bank.
To Use this option, please configure Google Pay In your device.
To Use this option, please configure Apple Pay In your device.
🛒 We Noticed Your Cart Was Left Behind!
Hi there,
We noticed you didn't complete your order with us. Your feedback is important to us so we can improve your shopping experience. Could you please take a moment to let us know why you didn't proceed with your purchase? Your input will help us serve you better in the future.
Please select the reason(s) why you didn't complete your purchase:
1. All products featured on Doyuf are meticulously certified as genuine, with a firm stance against counterfeit items. Doyuf proudly assumes full responsibility for upholding the authenticity of the original brands we showcase.
2. Every product available through our platform is accompanied by its respective brand warranty, substantiating its authenticity. Furthermore, each item is meticulously packaged with authentic product tags, reinforcing our dedication to delivering genuine merchandise.
3. We pride ourselves on providing only brand-new products to our clientele. Our stringent policy dictates that we do not engage in the resale of used or refurbished items, ensuring that every purchase reflects the pinnacle of quality and freshness.
4. Prior to reaching our customers, each product undergoes a comprehensive three-step quality assessment process. This meticulous scrutiny aims to ascertain the authenticity of the product, while also mitigating any possibility of defects or imperfections, thereby guaranteeing an unparalleled standard of excellence.
Thank you for registering on
, Be our guest , Have happy shopping experience..
We are launching soon! On App Store (iPhone)
congratulations you received Flat 100 AED off on your Next Purchase of 300 AED or more.
Yay, you'll get 15% off thanks to Ibrahim
Congratulations! Because Ibrahim referred you, you've got our best introductory offer.
You can only use it once but in case you haven't used it yet, here it is again.
Hey, Wait!!
Are You Sure, You Want to Leave this page without confirming your order?
Enter your Details to Get Extra 10% Off on Cart
Subscribe now to receive exclusive offers/promotions.
Mattress Brand "Kozynap" secures funding round led by Singapore based Institutional Investor?
Kozynap - Making Customised Mattress for Every individual
PNN
Kolkata (West Bengal) [India], November 18: Kolkata Based start-up "KOZYNAP" has raised an un-disclosed amount in its "seed round". Round was led by Singapore based Institutional Investor- BeyondSeed Venture Solutions Pte. Ltd ("BeyondSeed"). Other investors in the round include founding members of India based unicorns and soonicorns, and a marquee Investment Banker from Dubai.
KOZYNAP specialises in manufacturing mattresses which are customised as per individual's needs on the basis of an individual's orthopaedic concerns, age and body composition, thus ensuring optimum support and comfort levels for the end users.
Speaking about this investment, Kuldeep Mirani, Co-Founder, CEO Beyond Seed said "We have invested in KOZYNAP, because we see a huge need-gap being addressed by the company with its unique consultation-based approach for mattress purchase, which is best suited for an individual. We have not come across any player in the mattress industry, which provides such customised solutions. Another reason for backing this venture is the strong founding team with diversified experience and skill-sets, a necessity for a company to go into higher orbits"
KOZYNAP mattress brand is an outcome of rich experience of three seasoned professionals - Rajesh Singhal, Chinmoy Mallick and Sandeep Sanyal. The idea of KOZYNAP brand firmed in a series of brainstorming sessions during lockdown. KOZYNAP offers a unique process which gives the "convenience & cost benefit of online purchase" combined with touch-feel experience of offline purchase, making the whole process and experience of buying a right mattress very convenient and pleasant.
"Capital raised in this round will be used to increase KOZYNAP's presence in metros and Tier 1 cities, new product development, enhancing IT infrastructure and Brand building. Our endeavour is to offer premium Mattress at a substantially lower price by implementing lean management and increasing cost efficiency in production, inventory management, supply chain and logistics and pass on the benefit to end customer" said Co-founder Chinmoy Mallick, an IIT-IIM (L) alumni having 20 years' experience in Investment Banking and Strategic Planning.
Giving insights about the industry trend, Kuldeep Mirani, further added that "Mattress industry is at inflexion point in India and is shifting towards organised sector and the demand for quality and innovative products is on the rise. With increasing awareness about health and the relevance of sleep and sleep products for good health, people are now looking for quality mattress and are open to invest a few thousands more for a good mattress.
"Mattress as a product is as personal for an individual as an eyewear. Every individual spends about 8-9 hours on their mattress, practically one-third of the life is spent on mattress, but still very few people have awareness and exposure of what type of mattress to buy. There are more than 20 different types of materials from which the layering of mattress can be done, each having different utility and physical property. Our team understands the requirement of the customers and advise the optimum layering best suited for them. We offer customisation options for mattress layering, shape, size, thickness, firmness level, style and fabric design, all while staying within customer's budget" said Co-founder Rajesh Singhal, having 25 years of experience in Branding, Marketing and Channel Management. Speaking about the future strategy, he said "Product innovation and product enhancement is a key focus area for KOZYNAP. Customers love our Orthopaedic mattress and Natural Latex Mattress. These are the fastest selling product ranges of KOZYNAP. We will increase our presence in Modern Retail and in Exports segment too."